Terms and conditions

Terms of sale

Agreement and Marketing Privacy Statement

Your personal data (name, email address) are processed by Lovap NV for the purpose of customer management on the basis of the contractual relationship established following the assignment/order you placed - all this within the framework of several legal obligations (our liability, storage obligation, accounting law) - and for the purpose of direct marketing (to offer new services, if applicable) on the basis of our justified business interest. The Manager is responsible for the processing of data.

We hereby inform you that while the order/assignment placed with us is being handled, and in order to guarantee our services, we will not be able to delete your data. After termination of the order/assignment (even if you should terminate it), we are required to keep your personal data for another 10 years within the framework of applicable legal obligations. The data that we keep and archive in relation to you will only be those necessary within the framework of our legal obligations.

Please note that your personal data may have to be disclosed by us to third parties within the framework of the assignment granted to us and in implementation of a legal obligation. Feel free to consult us about this and, when you do, we will inform you about which body is storing your data.

If you do not want us to process your data for the purpose of direct marketing, just let us know by sending an email to info@lovap.be. You can also use this address to ask us what data we process about you and to request any corrections or erasures (to the extent possible the framework of the order/assignment placed and the law).

If the data transferred to us is incorrect and you request it to be corrected, you can always, to the extent possible, request that the processing of your data be restricted.

All services performed within the framework of the rights granted to you by the General Data Processing Regulation are, within a reasonable extent, free of charge.

If you do not agree with how we process your data, you can contact the Commission for the Protection of Privacy (rue de la Presse 35, 1000 Brussels).


The following applies to the web page you are currently viewing. By using the web page you automatically agree with this disclaimer.

The content present on this website (texts, images and links) has been composed by Lovap with the greatest possible care to ensure its correctness. However, Lovap cannot be held liable for damage that may occur as a result of possibly incorrect or incomplete information.

Lovap is entitled at all times to make changes or corrections to the present content, as well as to remove all or part of it.

Lovap is not responsible for the content of files linked to this website or other websites to which reference is made.

All content on this website is protected by copyright and all applicable intellectual property rights are therefore retained. The content or parts thereof may not be reproduced or used in publicly accessible places without Lovap's prior written permission. Unauthorised or improper use of the content or parts thereof constitutes an infringement thereof.

Do not hesitate to contact Lovap should you have any queries or remarks. You can find the contact details on the contact page of this website.

Cookie policy

What is a cookie?

We use cookies on this website. A cookie is a simple small file that is sent with pages of this website and stored by your browser on the hard drive of your computer. The information stored therein can be sent back to our servers the next time you visit us.

Use of session cookies

A session cookie allows us to see which parts of the website you accessed during this visit. This allows us to adjust our services to the visiting behaviour of our visitors. These cookies are automatically deleted as soon as you close your web browser.

Google Analytics

Through our website, US company Google places a cookie as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. Google undertakes not to reveal this information to third parties unless Google is legally bound to do so, or insofar third parties process information on behalf of Google. We have no impact on this at all. We have not allowed Google to use the obtained analytics information for other Google services.

The information that Google collects is made anonymous as much as possible. Your IP address is expressly not provided. The information is transferred to and stored by Google on servers in the United States. Google adheres to the Privacy Shield principles and is affiliated with the Privacy Shield program of the US Department of Commerce. This implies an adequate level of protection for the processing of any personal data.

Our website includes buttons to promote (“like”) or share (“tweet”) web pages on social networks such as Facebook and Twitter. These buttons work by means of pieces of code provided by Facebook and Twitter respectively. Cookies are placed by means of this code. We have no impact on this at all. Please read the privacy statements of Facebook or Twitter (which may change regularly) to read what they do with your (personal) data processed via these cookies.

The information they collect is made anonymous as much as possible. The information is transferred to and stored on the Twitter, Facebook, Google + and LinkedIn servers in the United States. LinkedIn, Twitter, Facebook and Google + adhere to the Privacy Shield principles and are affiliated with the Privacy Shield program of the US Department of Commerce. This implies an adequate level of protection for the processing of any personal data.

Right of access and correction or erasure of your data

You have the right to request access to and correction or erasure of your data. See our contact page for this purpose. In the context of preventing abuse, we may ask you to identify yourself adequately. When it concerns access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find these in the settings of your browser.

Enabling and disabling cookies and deleting them

More information about enabling and disabling cookies and deleting cookies can be found in the instructions and/or by means of the  Help function in your browser.

Removal of tracking cookies placed by third parties

Some tracking cookies are placed by third parties who display advertisements to you via our and other websites. These cookies can be deleted centrally via Your Online Choices to make sure they are not put back by a third party website.

More information about cookies?

On the following websites you can find more information about cookies:

Cookies and you: https://www.cookiesandyou.com
Your Online Choices: http://www.youronlinechoices.eu